With today’s turbulent rate of change – the only certainty is that it will accelerate even more tomorrow. Companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. Managers and Supervisors are the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great managers and supervisors will suffer. It’s a tough job. A lot is at stake. Marcus Buckingham and Curt Coffman wrote in their business best seller, “First, Break All the Rules” that five factors were responsible for how long the average employee stayed at an organization, and how productive that employee was while there. These five factors were:
Buckingham and Coffman found that, “The talented employee may join a company because of its charismatic leaders, its generous benefits, and its world-class training programs, but how long that employee stays and how productive he is while he is there is determined by his relationship with his immediate supervisor.”
IS YOUR LEADERSHIP TEAM
READY FOR THIS CHALLANGE?
Adding even more stress to your managers is the fact that most managers are chosen for their jobs on the basis of their TECHNICAL skills, not for demonstrated or even potential management skills. The presumption is that because they were good technically that they’ll be good managers. They’re often put into management positions without benefit of any training or education in how to be a effective manager. The implication is “Don’t worry; you’ll pick it up”. This can be a risky as well as expensive OJT.
In order for your organization to deliver quality products and services, you must know how to attract and retain the very best employees across four generations of workers from increasingly diverse backgrounds.
Effective teamwork starts with well-informed, focused leadership. We help open up lines of communication to address critical organizational issues and achieve lasting results.
Inspired by this leadership, high-performing teams then capitalize on everyone’s strengths and solve problems with speed and pizzazz. Together, leaders and teams produce long-term success – increased sales, improved operations and greater customer loyalty.
Whether you’re an executive or front-line supervisor, we help you get the right things done efficiently and effectively, producing a competitive edge that lasts long beyond our actual coaching and training.
Contact us today for a no obligation conversation about these or other pressing people problems you face.
